Aloha shui,
That's interesting - KWLee seems to be able to get a hold of me easily when he wants to give me a bad time.

Are you saying you called and ended up leaving a voicemail message? I'll see if there have been any phone issues recently.
To use one of you 20-minute coaching vouchers, you can call in to Learning Strategies and ask for Wendy or a feng shui coach to set up a 20-minute coaching vouchure. You'll tell her your question, set up a day and time to call in after sending/faxing in your floor plan.
Much Love, Shawn