Any telephone operators who are caught slamming the memberships are instantly fired. American Media Partners has been very good about maintaining integrity on the sale. Now and then someone gets charged when they shouldn't. Most of these cases have been traced to computer error or a processing error. The number of problems is very small when compared to the tens of thousands of telephone calls.
Regarding the guarantee: if you call to have it extended after purchasing from radio or television you are talking to customer service at American Media Partners not at Learning Strategies Corporation. They offer 30-day extensions. We offer 6-month extensions on
product purchased directly from us.
[This message has been edited by Dana Hanson (edited October 03, 2001).]
