I remember once hearing a co-worker having a problem with some new software he was using.
I asked him if he had a manual. He said, yes that he had already checked the manual and could not find anything.
I asked if I could look at it. I went into a relaxed state and Photoread the manual. I stayed around to talk to him about life in general and after 10-15 minutes, I asked if I could look at the manual again.
I quickly superread/dipped and within no word of a lie in about 15 seconds pulled out one sentence in the whole manual that answered his problem!
Lets say he was blown away ... as was I!
