== We generally say that if you have a ninth grade understanding of the English language, you should receive benefits from our programs.

== If a tape is defective or wears out within the first year, we will replace it free. If your machine eats it, we will replace it for $5 plus S&H.

See:
http://www.learningstrategies.com/Guarantee.html

Tall_Sided: Did you call us or did you call one of our resellers? If so, which one? I'll make sure they understand our warranty.