You can look up, but you have to "suspend" through the crown point. Think of "pulling" through the center of the spine/neck up through the crown. Not like a hollow straw that you bend, crimping it flat and closing it.. Keep your 'alignment' through to the crownpoint as you look up, keeping your spine open and completely connected from tailbone up to crownpoint. Be aware of the connection through the 'whole' spine , up to the crown. Don't fold it, or crimp, 'pull' through it. Only look up to the extent it doesn't break or choke off this alignment. The same would be true if you were looking down, or to the sides. You are probably bending the neck too much. Remember too, that you are open. Be aware of the connection between heaven, that ball, your third eye area having a connection to heaven(this is more of what you 'look up with', rather than your actual eyes. As your arms move down, you should feel your whole being open and merging with heaven(your spine/neck/crown align straight again, you might look up a bit again as you go up with your arms to the cupped hands you then bring down as you straighten/suspend alignment once more.