Aloha ABUNDANT,
I'm sorry you were stuck in customer service. They are suppose to pass you onto a Feng Shui coach once it's a question about the course and not regarding ordering.
If you choose to keep working with the course, when calling in, please ask for a Feng Shui coach right away. I'll check with customer service tomorrow to make sure all of them are passing those calls along right away.
Also, don't shy away from the "Search the Forum" link at the top of this page. Most of the time these questions have been asked before and typing something like "Front Door, choosing the Diamond Feng Shui Forum, and setting it for more recent than 4 years, will bring a handful of replies.
Sounds something like my situation. We really only use the "back" door (going into the kitchen), not the front technical door that goes into the living room. UPS and folks coming door to door to sell girls scout cookies, etc. came to the front door. Unless the front door is closed off in some way - access-wise (which we couldn't do due to city regulations, even if you use the other door all the time, you time Feng Shuui would be set on that technical front door.
Yes, that was a bummer for my home as the back entrance aligned with all three of us.
Much Love, Shawn
