I'm new to the forum, so I've just 'read' the agreement for the forum. It clearly states that the forum is not monitored. Which means that the company does not provide support for any questions. It's up to the members to help answer them.
I've seen other posts where the person has not been able to call in to use their 'consultation certificates'. I have not tried that yet, but plan to call in tomorrow and see if I can both get through and get help.
It is sad that a company selling an expensive course does not provide more support.
I purchased the Diamond version and have taken months to go through it. I realize they are trying to cover what 'everyone' needs, but the way the information is organized leaves you to fend for yourself to work out what needs to be done.
