Not sure why Shawn should apologize. I thought his post was very nice.
I've been a Learning Strategies customer for about 15 years and I've always have been very pleased with their products and have found customer service most helpful every time I've worked with them.
I didn't expect a "live" call -- how on earth could they manage so many people on a call wihtout first having questions ready for the call? It's not like when you're at a conference and you can line up to ask questions.
I was just really happy LS was able to arrange things so that there was a call at the time we were scheduled. I found the event interesting and I look forward to future teleconference calls.
