Hi,
#1) A complete level II clearing. That covers all bases. In that, you can do additional clearing of the spine, lower spine and down the legs. Additional focus, messages , signals regarding the nerves, bones/spine and/or pain. You should be able to alleviate any pain. Keep repeating the clearing of the spine/lower spine, pelvis, legs, if necessary.
You can work with them on spine alignment, lengthening the spine, lighting up the spine, suspending the crown, as you have them sit and relax. (arthritis is more pancreas>joints)
#2)Another interesting approach, would be having them stand in an active exercise position, and say teach them the moving of yin and yang, and have them focus their palms on moving focused energy up and down the spine, or directing energywork there. Some people like to mirror small universe in that exercise, which is fine , but you can just focus on the spine in that movment too. The palms directing light and energy to the spine/lower spine/pelvis, as well as light coming into the spine from the top, suspending the crown or lengthening the spine.
(Seven steps is specifically good for lower torso/legs. Breathing of the universe can release pain/blocked energy on the exhale, infuse light on the inhale, messages/signals with that.) The result of 30 minutes, with you doing it with them(your presence and intention will heighten their experience in a good way), should also alleviate any pain for them. And, you have them doing a self practice.!
Otherwise, if you remove their pain using level II, that is fine, but you then should teach them qigong, so they can self heal on a deeper level. The pain can certainly come back, if you just do level II for them. At some point, it is their spine and nervous system to take care of. You can't do that for them.
Also, you could try doing the level I exercise with them, just one exercise for simplicity sake and ease of transferring info. Sort of get a feel for how they feel afterwards. If you feel more is needed, then sit them down and clear them. It doesn't take long to follow up with that, and it would be really sweet to have them clear any pain themselves via level I. They would then have the means to help themselves.
love,
gallen