Rick,
I know this is for Pete & i'm curious as to what he'll reply w/.
Personal Genius has really done amazing things for me. BUT, the main thing is to be very very concise & clear on the goal. When asked to state the purpose of the listening scession, it's important to have that be one very clear sentence. Then just forget about it; or, do it a few times & then forget about it. I have used it so successfully that it is my magic tape. Use it b/f bed or after just getting up. Any time i feel challenged, i listen to it.
I was so fearful of the NT 4.0 server exam that i didn't even try to study till after using Personal Genius a few times. Then, one day, i just picked it up & it was so easy. Even the book was fearful b/c of the size.
I also really like the self-esteem supercharger. That has the best, most heartening music at the end. She lacks self-esteem, so maybe this tape would help.
She could use PG w/: I want to really and truly love myself for who i am right now at this very moment. (say listen b/f bed)
Then in the morning she could listen to S-E supercharger upon wakening.
Nothing can help her till she starts to feel some real love for herself, her existence.