Hey Betsemes, I just had another thought. What with the weekend coming up, if you got the time, try (I think I might try this myself) either watch some evangelical preacher on TV on sunday, or better yet, find a baptist church in your neighborhood and go sit in the front row. Those dudes would be excellent to model for communication skills. (remember ignore the content of their sermons, just focus on the delivery) As far as voice improvement goes, look for a book by Lillian Glass (not sure of the title, something to do with voice or voice projection) its filled with lots of good excercises similar to the one on Altfelds CD's.

Hope this helps.

George