I've been looking for a complete transcript of that call, but so far haven't found it posted anywhere. No doubt it will turn up at some point. I don't think Ray et al did themselves any favors with that call. The families of the deceased will not likely take much comfort in some of the things said reported in this article.
Do you have any of Ray's books? What is your take on this guy? From these stories, I'm not terribly impressed--but then, media reports can be misleading, too.
