Thank you Shari for your response: however, I thought I already indicated in my post where I already visited that company's website and read all of their information.
That it was my deeper research on the web, seeking objective, outside sources that I encountered the blog post with a negative feedback reply.
Further, that I had e-mailed the British company directly to ask them if they had any response to this critique, which they have since failed to provide any answer.
What I was hoping for was actual encounters/interactions that anyone may have had with this British company - such as purchasing (or trying to purchase) a visualiminal.
Thank you.