Cathy, in response to... "Each level of the chandelier is a series of pointed slender 4 to 6 inch tubes of glass. It hangs just inside the double door entry to the building."
- the pointed tubes are poison arrows. Page 65 of Level 1 describes poison arrows.

The shape of the glass is sending harmful 'cutting energy' to whatever is below and because it sounds like there are a lot of glass pieces with sharp ends pointing downward, it's likely a substantial 'hit' at one time. As suggested above, if possible to place something below the chandelier to divert the traffic but not cause access issues for your customers, it's a good solution. Otherwise, investing in a different light fixture may be the better way to go.

Also, "Energetically I feel that this chandelier has a negative impact on my space..." - our bodies are often correct and more people should listen to theirs as you are! It's great you're looking at alternatives.

Wishing you all the best.....Shirley